Frequently asked questions
Is Chatjar available now?
Not yet. Chatjar is in development at Areez International, and early-access signup is open now. Register your store and we will let you know when the trial opens.
Does it work with Salla and Zid?
We plan to launch it first as an app in the Salla app store, installed in one click. Zid support will come later; you can join the waitlist now.
Official WhatsApp vs QR-scan tools?
QR tools link your number unofficially, which can get it banned. Chatjar will run on the official WhatsApp Business Platform, with quality monitoring for your number.
Are there Meta message fees?
Meta conversation fees may apply to some messages, depending on their type. They are paid to Meta directly from your store’s account, are separate from your Chatjar plan, and we add no markup.
Can my staff take over a chat?
Yes. You decide when Chatjar hands over, such as complaints or special requests, and your staff pick it up in a shared inbox with a ready summary.
Which languages does it speak?
Arabic, including Saudi dialect, English and Urdu. It replies to each customer in their language.
What about my store and customer data?
Chatjar is designed to comply with the Saudi Personal Data Protection Law (PDPL). We will use your store and customer data only to serve your store, and request only the permissions needed.
How much does it cost, and is VAT included?
Three monthly plans, VAT included: Start SAR 148.35, Growth SAR 286.35, Pro SAR 516.35. Meta fees are separate.
Join the early-access list
A question about Chatjar or your store? Write to us and the Areez International team in Jeddah will reply.
Join early access